Standard Terms

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Standard Terms & Conditions – Betto Lettings

Last Updated: 18 November 2025

1. Introduction

These Terms govern the use of Betto Lettings services and website.
By accessing our website or using our services, you agree to these Terms.


2. Services Provided

Betto Lettings offers:

Residential estate agency services
Lettings services
Client support and property management


3. Client Responsibilities

Clients agree to:

Provide accurate information during all communications
Not misuse or attempt to interfere with our systems or website
Comply with property-related legal obligations


4. Fees & Payments

Fees for our services:

Will be agreed before services commence
May vary depending on the selected service
Must be paid in accordance with the agreed payment terms


5. Liability

We are not liable for:

Losses arising from circumstances beyond our reasonable control
Indirect or consequential loss

Nothing in these Terms excludes liability where prohibited by law.


6. Cancellation

Either party may cancel services in line with applicable contractual or legal obligations.


7. Complaints

We aim to resolve all concerns fairly.
Our complaint handling process is outlined in our separate Complaints Policy.


8. Intellectual Property

All website content, branding, and materials remain the property of Betto Lettings unless stated otherwise.
Users may not copy or distribute materials without written consent.


9. Website Use

You agree not to:

Attempt to access restricted areas without permission
Introduce harmful code or disrupt the website
Use the website for unlawful purposes

We may suspend or restrict website access if terms are violated.


10. Governing Law

These Terms are governed by the laws of:

England and Wales
or
The relevant jurisdiction in which services are provided


11. Amendments

We may update these Terms occasionally.
Continued use of our services constitutes acceptance of updated Terms.


12. Contact Us

For questions or support:

Betto Lettings
C4DI, 31–38 Queen Street, Hull, HU1 1UU
Email: hello@bettolettings.co.uk
Telephone: 01482 272705